Book a call
For any place with membersLive for racquet clubs · Social clubs, gyms, and member houses: book a call

Your next members are already in the building.

Tenur Host texts every first-time guest a game to come back for, signed by the host they met, built from the bookings you already have. No ads, no app, no login.

Book a callHalf an hour. Bring your booking export, leave with your first follow-up to run.
Maya's phone

The morning after her first game, Maya gets a text from Marcus, the host she met. One game, one named person, at her level.

Violet Crown, Marcus, and Maya are fictional. Your staff approves each pairing before the invite goes out.
From transaction to guest

You already know who walked in. Now you can host them.

Your booking system records transactions. Tenur Host turns each one into a guest your staff knows: who they are, who they played with, what the host said about them. From their first court to their membership, they are hosted, not processed.

You hold a booking and a cardStrangerTenur Host reads the booking and makes a person: name, level, who they played with.
You hold one good gameGuestThe host's one spoken sentence is kept, so every shift knows them.
You hold a reason to come backRegularTenur Host suggests the pair. The host they met sends the invite, by name.
You hold their peopleMemberJoins, and is still hosted like a guest. The memory stays with the club.
The week after a first game
TodayViolet Crown PadelTue Oct 13 · 6:40 pm
Court 3, 60 min$48.00
Guest fee$15.00
Promo listadded
Thank you for your visit.
With Tenur Host

Maya, good to meet you Tuesday. Jordan plays Thursday at 7 and needs a fourth at your level. I saved you the spot.

Marcus, at the front desk
Same guest, same Tuesday. Your system kept a receipt. Tenur Host kept the person.
Fewer than halfof members said the front desk spoke to them on their last visit. The top complaint was not being spoken to.
Your dormant data, put to work

Three spellings of one guest become one person.

Your bookings come in.Playtomic, a waitlist form, an event list. A first name and a phone or email is enough.
Names become people.Tenur maps the columns and decides whether three rows are one guest.
Your host sends the invite.This is the card the desk reads before she walks in.

Anything it is not sure about goes to your desk, not into the record. A guest can ask to be forgotten in one reply.

Three relationships

One memory, read by the owner, the desk, and the member.

Tenur Host keeps one record of each guest. Three people read it, each for a different job.

i.The owner and operator

Sees people, not only bookings.

TodayYou learn a member left after they are gone.With Tenur HostA short read each morning: who is drifting, who to introduce, who is one game from joining.

This morning at Violet Crown

Six guests from last week have not rebooked.

Maya is on her third game Thursday. Mention membership.

53%lower cancellation risk when a member makes a friend and staff talk to them.

ii.The desk

Knows the guest before she reaches the counter.

TodayEvery guest looks new. Memory depends on who is on shift.With Tenur HostSuggested pairs with a reason. Approve in a tap. One spoken note, and the next shift has it.

Suggested pair · waiting for you

Maya Chen and Jordan Lee

Same level, both free Thursday evenings. Court 2 is open at 7.

Send to bothNot these two

9 in 10members stayed when staff spoke to them regularly. 8 in 10 when they did not.

iii.The member

Feels like a regular before she pays like one.

TodayA booking number, the same promo as everyone, and finding a game is her job.With Tenur HostGreeted by name. Invited to games at her level by the host she met. Yes in one tap, no app, no login.

Violet Crown via Tenur: Maya, I found you a game: Thursday 7pm, Court 2, with Jordan. Yes or no in one tap, no login. Marcus

Thursday, 7pm
Thursday, 7pm at Violet Crownvioletcrown.tenur.co

One tap: she is in.

6 weeksof regular play, and the habit sticks.

What a pilot measures

Four numbers, from your own club.

Measured with Tenur Host on and off, so each new member traces back to something the club did.

SpeedHow fast a guest hears from the club after a first visit.
ReturnHow many come back within two weeks.
Third visitHow many reach it.
JoinHow many become members.
92%of new padel players come back to the sport after their first game. The question is whether they come back to your club.

A club with 400 first-time guests a month that converts 12 percent gets 48 members. A follow-up for every guest that lifts it to 20 percent gets 80. That is 32 more members a month from people already in the building, before one dollar of ads.

Example numbers, not a forecast. Yours come out of the pilot.
Before you book

Three things every owner asks first.

What it asks of your staff.One spoken sentence after a game, and one tap to approve a pair. Nothing to type, nothing to log.
What members see.A text from the club, signed by the host they met, with a link that needs no app and no login. Reply stop, and it stops.
What a pilot costs you.An export of your guests and half an hour. We agree the rest on the call.
Start here

Start with a pilot at your club.

Half an hour with us, on a day that suits you. Bring your booking or member export. We look at your guests together and pick the first follow-up to run.

Book a call